This policy explains how Özel Dent KM Ağız ve Diş Sağlığı Polikliniği (“Dent KM”, “we”) handles your personal data when you use dentkm.co.uk. We process data in line with the UK GDPR, the Data Protection Act 2018 and the data protection law of Turkey where our clinic is based.
Who is responsible for your data
Özel Dent KM Ağız ve Diş Sağlığı Polikliniği, Ege Vista İş Merkezi No:1 E-1:F, Hülya Koçyiğit Bulvarı, Türkmen Mahallesi, Kuşadası, Aydın, Turkey. Questions about your data: [email protected].
What we collect
When you request a treatment plan we collect your name, phone number, optional email address, your answers to the questionnaire and any message, photos or X-rays you send us. We also record which advert or page brought you to us (e.g. UTM parameters, click IDs) so we can measure our advertising.
Why we use it
To contact you about your enquiry, prepare your treatment plan and quote, organise your treatment and travel, and – with your consent – measure the performance of our adverts. Our legal bases are your consent and steps taken at your request before entering into a contract. Health data (photos, X-rays) is processed with your explicit consent for the purpose of assessing your treatment.
Who we share it with
Only with our clinical team and coordinators, and service providers who help us run this site and communicate with you (hosting, WhatsApp/Meta, email). Your data is processed in Turkey, which does not have a UK adequacy decision; we transfer it because it is needed to provide the treatment you ask about and, where relevant, with your consent. Advertising partners (Google, Meta) may process data in other countries under their own safeguards. We never sell your data.
Cookies
Essential cookies keep the site working. With your consent we use analytics and advertising cookies (Google, Meta) to measure our adverts. You can change your choice at any time with “Cookie settings” in the page footer.
How long we keep it
Enquiries that don't lead to treatment are deleted after 24 months. Patient records are kept as required by law.
Your rights
You can ask to access, correct or delete your data, or withdraw consent, by emailing [email protected]. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).
Last updated: October 2026